What do they do?
Bank of New York, UK is the UK arm of the world’s oldest bank.

Why did they need our help?
Bank of New York needed help in managing ISA application volumes between February and April, without having to employ large numbers of additional staff.

How did we help them?
We suggested that Bank of New York take advantage of our global partnerships and project management skills to find a customised solution to speed up their ISA processing.

Using partnerships with Captiva, Staffware and Tower, and solutions known for scalability & robustness, we selected and implemented the most suitable integrated solution available.

With pre & post-implementation support from all of these companies, and our project management, the whole project produced a time saving of some 30%.