What do they do?
Npower is the leading supplier of electricity and the second largest gas supplier in the UK.

Why did they need our help?
Npower decided to address the ways in which they were raising their customer refund payments. Although many clients preferred BACS refunds, the accounts payable team were still managing a large number of customer cheques which could only be raised by a hand written internal process.  This had security and efficiency implications.

How did we help them?
Having researched various suppliers Calortex chose
Bottomline’s cheque issuing service to fulfil their internal requirements for several reasons.

Npower knew that our system could cope with the growing number of cheques that we were processing. They were also satisfied by our security measures..

What do they have to say about us?
“Considering the security implications of raising cheques internally, we decided to outsource all that responsibility. Bottomline can accommodate all our requirements in an expert environment.”
Sue Bryan, Accounts Payable Manager, Npower