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Direct Debit Home Bureau Services Management Software Scheme Training for Service Users Scheme Training for Paying Banks Paperless Direct Debit Training
Bacs Accredited Direct Debit Scheme Training
for Paying Banks


Banks that offer their customers a Direct Debit facility need to ensure that they're operating within the Direct Debit scheme rules. 

Direct Debit Scheme Training for Paying Banks is a comprehensive programme that looks at how the Direct Debit scheme works and at the responsibilities of paying banks. The one-day course will help you talk knowledgeably about Direct Debit with customers and will help your organisation comply with the scheme rules.

Who should attend?

Bank staff responsible for, or involved in, processing Direct Debits.

What does the course cover?

  • The Direct Debit Guarantee (responsibilities and liabilities for paying banks)
  • Direct Debit Instructions (acceptance / return / rejection)
  • Amendments and cancellations
  • Direct Debit collections
  • The indemnity claim process
  • 'A' services

What benefits will you get from the course?

Once you've completed the course, you should be able to:

  • Improve your organisation's knowledge of Direct Debit
  • Talk confidently about Direct Debit
  • Answer customers' queries more easily
  • Ensure your organisation complies with the scheme rules

 

REGISTER HERE
Just click on the date and location you want, enter your details and we will call you to complete your booking
 March 8th (2012) London
Name Company Phone
Email Are you an existing Bottomline customer?   - Yes Are you an existing Direct Debit Ltd customer?   - Yes

 

Bacs Accredited Trainers

Our trainers offer a wealth of experience and knowledge when it comes to the Bacs Scheme Rules – the Service User’s Guide itself contains 150+ pages which they know inside and out! Furthermore, they are committed to answering your questions before, during and after the training. We don't just leave you to it; we'll answer your queries and provide support long after the course has finished.

We run regular courses around the country which you can simply register for online above. Alternatively, if you have a number of people in your organisation who need training, contact us to arrange an on-site course and we will happily come to you.

Contact one of our training experts here to find out more about training

 

 



 
 

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