Knowledge Centre
 Case Study - Computacenter
What do they do?
Computacenter is Europe’s leading independent provider of IT infrastructure services. It has 10,000 employees, annual sales of almost £2.5 billion and provides a wide range of services including advice on IT strategy, technology implementation and management.
Why did they need our help?
When Computacenter decided to upgrade its existing
AS/400 operating system, it found that the document merge product was no longer a part of the solution. This led the company to look for a new solution that would also help it to improve the quality of its documents and move away from expensive pre-printed stationery.
The company chose Create!form® software because of its wide range of output options, competitive price and previous positive experience with an earlier product.
How did we help them?
Computacenter now produces high-quality documents with minimal effort and has also eliminated the use of expensive pre-printed stationery. Furthermore, it has also incorporated cost-saving postal automation features, reaping at least £120,000 in savings.
The system has become such an integral part of its document output and management capabilities for its ERP platform that it now plans to convert all standard documents.
What do they have to say about us?
“Our previous process made it extremely difficult to sort and insert multiple invoices for the same customer into the same envelope. We can now sort invoices by post code or account code and our hardware determines whether to combine multiple invoices in a single envelope or mail them separately.
Automating this process reduces the possibility of error, saves time and means we can post large volumes of invoices efficiently and economically every day.”
Stephen Kennedy, IT Manager, Computacenter.
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