Press Release - 1st October 2010

PORTSMOUTH, N.H. – October 01, 2010 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, held its Customer Advisory Board meeting from Sept. 23-24 in Boston, Mass. Interactive sessions allowed customer executives and users of Legal eXchange™, Bottomline’s SaaS-based spend management solution, to exchange best practices with peers as well as Bottomline product and services experts.

Session topics at the Customer Advisory Board forum included: “Driving Business Decisions with e-Billing Metrics,”“Billing Guidelines and Best Practice Rules” and “Components of a Total Legal Spend Management Program.”  Long time Bottomline customers The Hartford Financial Services Group and Liberty Mutual shared their experiences optimizing legal spend processes with Legal eXchange. Other participating organisations included Markel, Bayer, John Hancock, American Family and Church Mutual.

More than 8,500 law firms use Legal eXchange to send invoices electronically to insurers and other corporations on a secure, hosted network.  The business rules, workflow, budgeting and reporting capabilities of Legal eXchange combine to enable organisations to manage their legal spend more efficiently, gain insights for strategic decisions and work more collaboratively with outside counsel to better manage litigation costs. For more information, visit www.bottomline.com/legal.

About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. organisations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimisation of working capital. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit . www.bottomline.com,

Bottomline Technologies and the BT logo are registered trademarks of Bottomline Technologies, Inc. which may be registered in certain jurisdictions. All other brand/product names are trademarks of their respective holders.

Cautionary Language
This press release may contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors. Among the important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' financial results, refer to the Company's Form 10-K filed September 2006, Form 10-Q filed November 2006 and any recently filed Form 8K's. Any forward-looking statements represent our views only as of today and should not be relied upon as representing our views as of any subsequent date. We do not assume any obligation to update any forward-looking statements.

Media Contacts:

US: Alana Burns
603-501-6601
aburns@bottomline.com

UK: Nadine Ter Meulen
0118-982-2342
ntermeulen@bottomline.com