Press Release - 18 October 2011

PORTSMOUTH, N.H. – October 18, 2011 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, today announced that its Customer Insights Exchange will be held in Chicago, IL on November 2-4, 2011. The event is designed to foster collaboration among the many leading organizations utilizing the company’s legal spend management solutions.

Bottomline and industry experts will provide insight on legal expense management trends including understanding the evolving industry standards, budgeting and performing effective firm audits. Session topics and customer panel discussions include best practices for establishing and managing a legal spend control program, law firm and program performance benchmarking and future solution enhancements.

“The breadth and depth of our customer community makes this symposium an experience unique to Bottomline. Customers attending appreciate the opportunity to share best practices with their industry peers as well as learn from Bottomline’s experts,” said Karen Fettig, VP Legal Solutions.

Supported by a network of more than 11,000 law firms, Bottomline’s legal spend management solutions help many of the nation’s leading property and casualty insurers to bill, budget and report on their outside legal spend. Highly customizable, these solutions complement customers’ existing business process and information systems, and include powerful reporting tools that provide insurance claims departments insight into real-time claims and billing data, increasing control over legal spend and improving litigation management processes. The result is greater efficiency, faster decision-making and more successful case outcomes.

About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. organisations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimisation of working capital. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit . www.bottomline.com,

Bottomline Technologies and the BT logo are registered trademarks of Bottomline Technologies, Inc. which may be registered in certain jurisdictions. All other brand/product names are trademarks of their respective holders.

Cautionary Language
This press release may contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors. Among the important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' financial results, refer to the Company's Form 10-K filed September 2006, Form 10-Q filed November 2006 and any recently filed Form 8K's. Any forward-looking statements represent our views only as of today and should not be relied upon as representing our views as of any subsequent date. We do not assume any obligation to update any forward-looking statements.


Company Contact:

Heather Dignan Bridges
Bottomline Technologies
603-501-5267
hbridges@bottomline.com