• Supplier On-boarding Services
• e-File Integration Services
• Consulting and Implementation Services
• Training and Support Services

Supplier On-boarding Services
Bottomline provides customers with a variety supplier on-boarding options, including self-enrolment capabilities, assisted on-boarding or fully outsourced on-boarding. Using an organisation’s master vendor file, Bottomline Business eXchange enables vendor self-enrolment through automated emails introducing suppliers to the portal. An embedded URL directs them to an intuitive, self-service registration form. Once validated, suppliers are able to present and flip POs, post electronic invoices, and view and accept early payment discount offers. Organisations may also choose to manage enrolment directly, or engage Bottomline's vendor services team for on-boarding.

e-File Integration Services
Bottomline’s professional services team provides expert segmentation analysis services to help buyers identify the best supplier targets for migration to electronic invoicing, using variables such as invoice volume, invoice value and propensity to adopt electronic invoicing. Once identified, Bottomline’s on-boarding staff is available to assist suppliers with e-file mapping, and can work with suppliers directly to develop and test document interfaces for purchase orders, invoices and payment information.

Consulting and Implementation Services
Bottomline provides technical expertise for configuring and implementing an effective AP automation solution. Bottomline’s consultants are available to work with organisations to conduct a workflow analysis and establish a customised work plan to best meet the customer's individual business requirements. Bottomline’s implementation experts then work with the organisation to establish a production environment within Bottomline’s data centre, and to provide transactional data interface testing between the Bottomline Business eXchange and internal systems.

Training and Support Services
A range of convenient customer and vendor training programs are available, including on-site training, Web-based training and ‘train the trainer’ methods. Bottomline also provides comprehensive Help Desk support for buyers and their suppliers.  For more information on Bottomline's support packages for Bottomline Business eXchange contact your local Bottomline representative.