Paperless Direct Debit Training

Paperless Direct Debit enables organisations to sign up customers for Direct Debit collections over the telephone, Internet, telephone keypad, face to face or interactive TV.

It speeds up and simplifies the sign up process, whilst at the same time further increasing an organisation's administrative cost savings. It is more convenient for customers too, with no forms to complete or the possibility of delays.

The organisation obtains the customer's bank account details and then lodges the Direct Debit Instruction with that bank via AUDDIS. Paperless Direct Debit is therefore only available to organisations using the AUDDIS service and who can satisfy additional criteria.

Benefits The benefits of Paperless Direct Debit are as follows: by offering Paperless Direct Debit sign up at point of sale, you can eliminate much of the paperwork, delay and postage costs associated with setting up Direct Debits by applying modulus checking at point of sale (mandatory for Paperless Direct Debit originators) you can ensure that your customer’s bank and building society details are taken more accurately, therefore eliminating later costly administration problems you can begin the collections process earlier, as you don’t need to wait for the customer to complete and return the Direct Debit Instruction by offering customers online sign up, you will be offering an improved quality of service to your customers in line with many organisations who already offer this service.

What does Bottomline offer? We have a training module available that covers the whole of the paperless elements of the Bacs Accredited Direct Debit Scheme Training for Service Users. The course includes: Sign up methods Paperless Direct Debit Scripts Methods of taking Paperless Direct Debits and the exceptions to the rules Mandatory PDD communication with payer First collection process Auddis reports and their function Paperless associated risk and prohibited practices

Training is delivered as a webinar and takes up to 2 hours.

Who should attend?

Anyone who is involved with Direct Debits where an organisation is going to be using Paperless Direct Debit Sign Up.

For more information call us now on 0870 081 8250 or Click Here